Residents

For B2B SaaS teams

Get on the shortlist before the demo request.

Buyers ask Reddit which tool to pick. Those threads rank in Google, and AI assistants repeat what they say. Residents makes sure your product is part of those conversations.

Overheard in pipeline reviews

The problem nobody can see in the CRM.

Head of marketing

"Competitors get recommended and we don't."

Founder

"ChatGPT never mentions us."

Demand gen lead

"Our review-site profile isn't moving the needle."

Case study

Loyal customers, but only the complaints on Reddit.

A LinkedIn automation tool had happy customers who never posted, so Reddit described it through its complaints. Residents in five subreddits brought more inbound and a higher conversion rate to free trial.

Read the case study →

Field guide

Where your buyers compare tools.

Sales and outbound

Found in
r/sales · r/coldemail · r/LeadGeneration
Typical question
"Which sequencer actually lands in the inbox?"
What earns trust
Deliverability numbers, honest setup pain, how support responds.

Marketing and SEO

Found in
r/marketing · r/SEO · r/PPC
Typical question
"Is this tool worth it for a team of three?"
What earns trust
Real workflows, pricing at small scale, comparisons with the market leader.

Data and developer

Found in
r/dataengineering · r/devops · r/webdev
Typical question
"Anyone running this in production?"
What earns trust
Production detail, limits stated plainly, no marketing language.

How it works

Presence, managed end to end.

Every engagement runs like a well-kept thread: one clear objective at the top, and each step building on the last.

  1. Find the conversations

    The subreddits, recurring questions and live threads where your category is discussed, and where competitors already show up.

  2. Agree the brief

    Objective, topics, tone and boundaries, agreed with you. Nothing goes live outside what we've agreed.

  3. Residents take part

    Practitioners matched to each community answer questions, mention your brand where it's relevant, and share experience-based reviews.

  4. See what moved

    We brief, coordinate and quality-check every Resident. You get a regular report on where your brand showed up.

Who Residents are

People, not posts.

Residents are Reddit users with real history in the communities they join: established accounts, genuine expertise, and a feel for each subreddit's rules and culture. We match them to your topics so what they say fits the room.

residents (n.): the people who already live in the communities your buyers read.

Matched to the community

A Resident in r/sysadmin sounds nothing like one in r/coldemail. We match accordingly.

Fully managed

Recruiting, briefing, scheduling and quality control sit with us. You never manage a Resident.

Built to last

Residents follow subreddit rules and contribute beyond your brand, so their presence holds up over time.

Why not ads, or your own team?

A familiar name beats a promoted post.

Ads sit beside the thread

Promoted posts are labelled, don't appear in Google's organic results, and aren't what AI answers draw on. The visibility stops the day the budget does.

Your own team gets busy

In-house efforts start strong and fade at the first busy quarter. And a new company account has no history, so even a good answer gets read as marketing.

Residents already live there

Years of history in each community, a voice that fits the room, and participation every week, whatever your team is shipping.

Read the full comparison, including when ads or in-house work better →

Clear lines

What we won't do.

Removing organic criticism

Negative comments from real users are part of a healthy community. We help you show up, not silence anyone.

Renting accounts

Residents are people we manage, not logins we hand over.

Buying votes

No bought votes, no bots. Visibility comes from contributions communities actually value.

FAQ

Questions we get asked.

Do I need to manage anyone?

No. We recruit, brief, coordinate and quality-check every Resident. You deal with one account lead.

How do you choose which subreddits to focus on?

We start with a map of where your category, competitors and buyer questions already appear, then agree priorities with you.

What do Residents actually post?

Answers, recommendations, comparisons and experience-based reviews in threads where your brand is relevant, plus general contributions to the community.

Which markets do you cover?

English-speaking markets, where Reddit is strongest: the US, UK, Canada and Australia.

How fast will we see results?

Presence builds over weeks, not days. Most clients see their brand appearing consistently in target threads within the first month, and it keeps building from there. We report what moved every month.

Can you remove negative posts about us?

No. We don't remove or bury organic criticism. We can help you show up in those conversations with a better answer.

Do you guarantee upvotes or top rankings?

No. We don't manipulate votes. Visibility comes from contributions communities find useful.

Can agencies resell this?

Yes. We offer a white-label option for agencies serving B2B clients.

Get in touch

Tell us about your brand.

Share a few details and we'll come back within two business days with the subreddits we'd start with.

We'll send you a short map of where your buyers already talk.